Participation, Cancellation, Refund and Transfer Policy

1. PARTICIPATION POLICY

1.1 Rat Race agrees to reserve you a place in the Event, free of charge.  The reservation of a place in the Event does not grant you a right to participate in the Event. Rat Race will only grant you the right to participate entry to the Event once all of the Event terms and conditions have been satisfied and you have been provided with your race pack per Clause 1.4 below.

1.2 You agree to participate in the Event which Rat Race has reserved you a place.  You also agree to abide by these Terms and Conditions of Event Participation, and any instructions given to you by the organisers and officials of the Event. The payment of the Event Participation Fee marks the conclusion of your commitment to participate in the Event and to abide by these Terms and Conditions.

1.3 If you have acquired a Rat Race Events PTY limited or Rat Race (Events) Limited voucher which you wish redeem as payment to enter the Event then this voucher must be presented and redeemed at the Event.

1.4 The right to participate in the Event will only be granted by Rat Race when Rat Race provides you with your race pack, which will only be provided to you on the day of the Event.  The race pack will only be provided when you present Rat Race with your completed Medical Disclaimer that states you are fit to race and that you are aware of the health and safety risks associated with participating in the Event, confirmation of your identity with photograph identification and any other documentation required by Rat Race.

2. CANCELLATION BY YOU

2.1 You should inform Rat Race Events PTY Limited PTY and Rat Race (Events) Limited immediately, in writing to events@ratrace.com if you incur an injury or develop a medical condition which prevents you from participating in the Event and need to withdraw. You will be offered an alternative way to redeem your event entry fee according to the Rat Race refund, deferment and transfer policy.

2.2 Failure to obtain your race pack at the Event will be deemed to be notification of your cancellation of this agreement.

3. CANCELLATION BY RAT RACE EVENTS LIMITED PTY AND RAT RACE (EVENTS) LIMITED

3.1  We  may  cancel  the  Event  if  circumstances  beyond  our  reasonable  control  arise,  including, without limitation, war, civil or political unrest, terrorism or inclement weather conditions.

3.2 Rat Race reserves the right to cancel the Event if one month before the Event Date we have not, in our sole discretion, received sufficient number of applications to ensure that there are enough participants to make the Event economically viable.

3.3 If the Event is cancelled by Rat Race per the circumstances in 3.1 and 3.2 then Refunds and transfers will be made according to the refund, deferment and transfer policy.

3.4 The Participant is aware that the Event is not guaranteed to take place at the time of reservation.

4. BREACH OF THE EVENT TERMS AND CONDITIONS BY THE PARTICIPANT

4.1  This Clause will apply if the participant fails to comply with these terms and conditions, which includes but is not limited to:

4.2 If any of the events listed in Clause 4.1 occur, the Participant will not be provided with a race pack and the Participant will not be granted the right to participate in the Event.  As a consequence of failing to enter the Event, the Participant agrees that he has breached Clause 1.2 of this agreement and the Participant cancels his/her agreement to participate in the Event.

4.3 In order for the Event to be successful for both Rat Race and the participants, Rat Race requires mass participation and cooperation from all participants. By breaching the Event terms and conditions and failing to participate in the Event, the Participant will have potentially put the success of the Event at risk, prevented another individual from participating in the Event and will have resulted in a financial loss being suffered by Rat Race (either directly and/or indirectly).

4.4 Accordingly, Rat Race will charge the Participant a penalty for breach of contract, which will be an amount equal to the Event fee. Rat Race will retain the Event Participation fee paid by the Participant as payment of the penalty charge.

5. PURCHASE OF GOODS.

5.1 For terms and conditions relating to the purchase of goods please see http://ratrace.com/Terms-Conditions.aspx

6. EVENT REFUNDS, DEFERMENTS AND TRANSFERS

6.1. The organiser will not refund any proportion of the Event Participation fee once the Participant has participated in the event. This policy is non-discriminatory and does not take account of any individual circumstances in order for fairness and clarity.

6.2. Where accommodation bookings are made as part of the entry process or where other bolt-on services such as travel products, hire services or otherwise are bought, these also fall under the terms of this policy.

6.3. Where the Participant is unable to participate in the event due to any reason, including but not limited to injury, illness, travel issues, weather, event cancellation, event venue change, event date change or force majeure, the Organiser will not be liable for any costs incurred by the Participant relating to privately booked travel, accommodation or other ancillary costs incurred.

6.4. If the Event has had to be cancelled in advance of its taking place Event Participation fees and/or associated event purchases shall be subject to the deferment and transfer policy without any administration fees.

6.5. If an event is re-located, no refunds shall be given if the event is re-located within an area of 50 miles radius of the original Event location.

6.6. Event reservations may not be transferred between categories.

6.7. You may transfer your Event reservation to a friend except where the Organiser has expressly stated otherwise by (1) express instruction, (2) public announcement through the Event website or (3) individually, in writing, to the Competitor(s) in question, if such changes can be made fourteen clear days before the event date though the competitor’s event account.

6.8. You may not transfer your reservation to the following event next season. Accommodation bookings or any other bolt-on services such as travel products, hire services or otherwise are bought are non-transferable to the following event season.

6.9. The Organiser’s refund policy is subject to change at the discretion of the Organiser and any such changes are published either within this refund policy and/ or on the Event website. The Participant is advised to visit the Event website regularly.

6.10. The terms and conditions of this refund policy do not affect the Participant’s statutory rights as a consumer. Please contact the Organisers for any questions on the Organiser’s refund policy.

Address for the service of cancellation notices and to which complaints can be made to

Rat Race (Events) Limited, Unit 4, Stirling Park, Clifton Moor, York, YO30 4WU, UK

Registered office is situated at 272 BATH STREET, GLASGOW, G2 4JR, SCOTLAND, UK. Company registration no SC259949. E: events@ratrace.com t: +44 (0) 1904 409401.



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